Energy Efficiency and Sustainability Training


With financial support from the

NSW Office of Environment and Heritage

Patrick Crittenden is working with OEH and businesses in NSW to customise and deliver energy efficiency and sustainability training. Financial assistance from OEH provides businesses with a unique opportunity to use the training to develop the skills, knowledge and motivation that staff need to deliver tangible business outcomes. The training can also play an important role in identifying and progressing projects as well as improving collaboration between staff and external stakeholders such as suppliers.
The training is flexible and can be customised to address the needs of individual businesses. This allows us to work with you to align the training to your business-specific challenges and objectives. 




Our starting point is to conduct a Training Needs Scan (TNS). We then develop and manage the funding application process before customising and delivering the training. Assistance is also available following the training to progress the business case and funding proposals for specific projects. We also assist with training evaluation to quantify training outcomes and identify further actions you can take to improve your energy efficiency and sustainability programs.


Our approach is outlined in the steps below.


1. Training Needs Scan


We work with you to:

  • Understand your specific energy efficiency and sustainability goals

  • Establish what has worked well and what hasn't in the past

  • Identify what training you require and the best delivery mechanism

  • Identify the key internal and external personnel that should be involved in the training

  • Establish the specific outcomes that are to be achieved through the training 


2. Funding application


We draft, submit and liaise with OEH throughout the funding application process.


3. Training customisation and delivery

We customise the training to achieve the specific outcomes required by you and then deliver the training. Where there are multiple training sessions we are available by phone and email to respond to participant questions throughout the training period.


4. Project specific support

Following the training we assist you to draft and submit an application to OEH for project-specific support. 


5. Evaluation

We evaluate the training outcomes. Specifically, our aim is to demonstrate that the training has assisted your organisation to deliver tangible projects that deliver energy savings and other productivity and sustainability outcomes.


'The Building The Business Case Training is a quality training course delivered by experienced and knowledgeable facilitators and is highly regarded by those who have completed it. The training providers have catered to a range of participants with varying levels of technical expertise, experience managing energy efficiency projects and operating at different scales and levels of decision-making power.'


          An independent evaluation of four training courses designed

          and delivered by Sustainable Business 


'Through the training two buildings increased their NABERS energy rating by 0.5 star through reduced energy consumption, our energy use is being reviewed and responded to more frequently, and additional energy efficiency projects have been identified and implemented.


Being able to customise the training was critical. We could run the training to our own timetable in our own buildings so site teams were fully engaged and hands on.'


          Bruce Precious, Sustainability Manager GPT. See project case study



The training is carefully designed to achieve the specific outcomes specified by each individual business.


The range of outcomes achieved to date include:


  • improved energy efficiency performance through regular review of energy data by building management teams including subcontractors

  • the identification and scoping of energy and productivity improvements by cross functional work teams

  • improvements to business case proposals leading to project funding and implementation 

  • development of monitoring and verification plans to ensure that project outcomes are quantified and are eligible for Energy Savings Certificates (ESC's)

  • improved staff awareness of existing policies and the approach a business is taking to improve its energy efficiency and sustainability performance

  • development of a communication and staff engagement plan to progress energy efficiency projects

  • devleopment of action plans to support improvements to energy and sustainability management systems

  • informed and engaged building tenants that contribute to energy efficiency improvement


Patrick Crittenden has delivered training to a range of organisations using the financial assistance provided by OEH. Click on the examples below for further information:




Patrick Crittenden manages the training process and facilitates all training programs. Specialist partners are engaged to deliver specific topics.


Partners include:

  • Henry Adams at Common Capital 

  • Andrew Williamson and Michael East at OutPerformers 

  • Phillip Link at NDevr Environmental





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